General FAQ

  • Semi-Custom collections have all the design layouts already created. You are able to customize words, add embellishments, and choose from a limited color palette. The whole look and feel of the collection is not editable.

    A Custom Collection is designed entirely around your vision. So you can request any changes to layouts, fonts, and the overall look and feel.

  • Yes! Absolutely. During the revision process we’ll double check with you if you still need the original quantity you’ve ordered. Please note the pricing per item will change depending on the quantities you’d like. (See: “How does pricing work?” ).

  • Yes, we ship your goods through UPS/USPS and will include the cost in the invoice. A copy of the receipt/tracking information is available upon request.

    Delivery is limited, but we are able under certain circumstances (distance is reasonable from where we are located). A delivery fee will be charged.

  • Absolutely! Pick is free. We offer pick up at Stereoscope in Buena Park or Frame Coffee in Fullerton.

Pricing

  • Prices are based on the quantity of items ordered and the type of collection you choose.

    • Higher Quantity = Lower Pricing Per Item
    • Lower Quantity = Higher Pricing Per Item

    If you’d like to get an estimate, please fill out our questionnaire. Please note: there is a minimum opening order of $1,000.

  • Yes. There’s a $1,000 opening order minimum for Wedding Papers.

  • Blind Letterpress is when paper is pressed without color. We highly recommend pairing it with Cotton Paper.

    Blind letterpress is priced as follows:

    • $75 Set up fee per design
    • Plus $1 per card with blind letterpress

Semi-Custom Collections faq

  • Step 1: Booking us

    To reserve our paper goods for your date, please submit your signed contract and 50% deposit. We’ll then send you a Wording Form to fill out. Once the Wording Form is filled out, please notify us so we can start the Design Process.

    Step 2: Design Process

    We’ll send you Digital Drafts within 5-7 Business Days after we receive the filled Wording Form. One complimentary revision is included per item. Additional changes may incur additional fees.

    Step 3: Approval + Production

    If you need any edits, please let us know through the form we send you. Edits will be made within 3-5 Business Days.

    When you give us the final approval, we will start production. Our general turnaround time is 3-4 weeks after the final approval.

    Please note: Additional embellishments or customization, such as wax seals, deckled edges, white ink printing may add a few more days to the production time!

  • Our Luna Collection has two options - straight edges or arched edges. The pricing for the straight edges is the same as all our other collections.

    The arched edges are priced differently because it requires more time to set up and produce each item in the collection.

  • Yes! Please let us know when you need your items by and we’ll let you know if the due date is possible or not.

    Please be mindful that if you rush an order we may have to charge additional rush fees. We will let you know before the design process begins, so there won’t be any surprise fees!

  • Here are the parts that are customizable:
    • Wording / Copy
    • Spot Calligraphy (for names)
    • Envelope Color (from our color selection)
    • Font color

    Here are parts that are not customizable:
    • Layout
    • Font types

    Please note: “mixing and matching” elements from different suites is considered a “Custom Design”.

Timeline

  • We take bookings as early as 12 months in advance. Some months are more filled than others, so we highly recommend submitting an inquiry as soon as you can to get an estimate and to reserve your date.

  • We recommend sending them out anywhere between 5-6 months in advance. If you have guests that may have to travel a lot or you have a destination wedding, we recommend mailing Save The Dates out even earlier.

  • For Invitations: We recommend about 4 weeks before you want your Invitation Sets to be sent out.

    For Day Of Items: We recommend that you request guests to RSVP about 5 weeks before your event, and let us know your final guest list about 4 weeks before your event.